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Important Notices

Disclaimer

This is the only official website of the Food and Health Bureau (“FHB”) that provides information of VHIS, including the list of all VHIS Providers and product and premium information of all Certified Plans. Information / messages displayed in websites referring to VHIS other than this official website may not represent our standpoints and may be inconsistent with our record. FHB will assume no responsibility or liability for any inaccuracy, incorrect information or misrepresentation found at such websites or for any losses or damages sustained as a result thereof.

The information contained on this website is for general information only. Whilst FHB endeavours to ensure the accuracy of this general information, no statement, representation, warranty or guarantee, express or implied, is given as to its accuracy or appropriateness for use in any particular circumstances.

This website can also contain information contributed by others over whom, and in respect of which, FHB may have no influence. Users may link from this website to sites provided by others. FHB expressly states that it has not approved or endorsed the information provided by others on this website or any other sites linked to this website and FHB accepts no responsibility or liability (howsoever caused) for such information.

FHB is not responsible for any loss or damage whatsoever arising out of or in connection with any information including data or programs on this website. FHB reserves the right to omit, suspend or edit all information compiled by FHB on this website at any time in its absolute discretion without giving any reason or prior notice. Users are responsible for making their own assessment of all information contained on this website and are advised to verify such information by making reference, for example, to original publications and obtaining independent advice before acting upon it.

Copyright Notice

The content available on this website, including but not limited to all text, graphics, drawings, diagrams, photographs and compilation of data or other materials are subject to copyright owned by the Food and Health Bureau ("FHB") or other entities. Except as expressly permitted herein or where prior written authorisation is obtained from the FHB, any reproduction, adaptation, distribution, dissemination or making available of such copyright works to the public is strictly prohibited.

Permission is granted for users to download the materials herein to store them in local computers, provided that this is solely for personal or non-commercial internal use, and provided further that this copyright notice is downloaded at the same time. Users should note that this permission only applies to FHB copyright materials. Where third party copyrights are involved, an appropriate notice will appear on this website.

Access to Information

The Government exists to serve the community well within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.

The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.

The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.

Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.

The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.

The code can be accessed at http://www.access.gov.hk.

Accessibility Statement

This website adopts web accessibility design and conforms to the World Wide Web Consortium (W3C) internationally recognised Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standard. This means that it meets both basic and advanced accessibility standards and can be used by most people with special needs. This website also uses Cascading Style Sheets (CSS) and style templates that standardise all the pages on the website, thus enhancing accessibility. However, there are some web pages containing archive materials that may not be fully incorporated with all accessibility features. Should you have any enquiries or comments on its accessibility, please let us know by email to vhis_enquiry@fhb.gov.hk.